These Terms and Conditions ("Terms") govern your use of the website and services offered by Zenflow Connect ("we", "us", "our"), an AI solutions company based in Australia. By accessing and using this website, you agree to comply with and be bound by these Terms. If you do not agree, please refrain from using the website.
By using our website and services, you confirm that you have read, understood, and agreed to these Terms. We reserve the right to modify these Terms at any time. Your continued use of the website after such changes constitutes your acceptance of those changes.
You must be at least 18 years of age or have the consent of a legal guardian to use our website and services. By using this website, you represent and warrant that you meet these eligibility requirements.
Zenflow Connect provides AI-powered solutions for skin and aesthetic clinics. Our services include, but are not limited to:
To access certain features, you may be required to create an account. You agree to provide accurate, current, and complete information and to update it as necessary. You are responsible for maintaining the confidentiality of your account and all activities that occur under it.
All content on the website — including text, graphics, logos, images, videos, software, AI chatbot frameworks, conversational flows, prompt designs, and bot configurations — is owned by Zenflow Connect or its licensors and is protected by Australian and international copyright laws. You may not copy, modify, distribute, reverse-engineer, or create derivative works without our express written consent.
Our AI-powered voice bots, chatbots, and automation tools are designed to assist with business communications and client engagement. While we strive for accuracy, AI-generated responses may occasionally contain errors. You acknowledge that:
By using our website and AI services, you agree not to:
By using our AI-powered services, you acknowledge that client interactions with AI voice bots and chatbots may be recorded, stored, and analysed for the purposes of improving service quality, training AI models, and generating performance reports. You are responsible for informing your clients that they may be interacting with an AI-powered system and for obtaining any necessary consents under applicable privacy legislation.
Your use of the website is also governed by our Privacy Policy, which can be accessed at www.zenflowconnect.com/privacy-policy.
If applicable, you agree to pay for any services you purchase through the website. AI service subscriptions are billed on a recurring basis as outlined in your service agreement. We reserve the right to suspend or terminate your access, including deactivating any active AI bots, if payment is not received.
While we endeavour to maintain high availability of our AI services, we do not guarantee uninterrupted or error-free operation. Scheduled maintenance, third-party platform outages, and unforeseen technical issues may result in temporary service disruptions. We will make reasonable efforts to notify you of planned downtime in advance.
To the maximum extent permitted by law, Zenflow Connect is not liable for any indirect, incidental, special, or consequential damages arising from your use or inability to use the website or services, including but not limited to loss of data, loss of profits, missed appointments, or inaccurate AI-generated responses. Our liability for any claim shall be limited to the amount you have paid for the service in question.
Our services may integrate with or contain links to third-party platforms, including CRM systems, telephony providers, payment processors, and messaging platforms. We do not control or endorse these third-party services and are not responsible for any damages or service interruptions arising from your use of them.
You agree to indemnify and hold harmless Zenflow Connect, its affiliates, officers, employees, agents, and licensors from any claims, damages, liabilities, and expenses (including legal fees) arising from your use of the website or services, your violation of these Terms, or your infringement of any third-party rights.
We reserve the right to suspend or terminate your access to the website and services at our sole discretion, with or without notice, for any reason including violation of these Terms. Upon termination, any active AI bots deployed on your behalf may be deactivated.
These Terms are governed by and construed in accordance with the laws of Queensland, Australia. Any disputes arising under these Terms shall be resolved in the courts located in Queensland.
If any provision of these Terms is deemed unlawful, void, or unenforceable, the remaining provisions will remain in full effect.
Zenflow Connect
Website: www.zenflowconnect.com
Email: [email protected]
Location: Queensland, Australia
Important Disclaimer: This Terms and Conditions document is provided for general informational purposes only and does not constitute legal advice. You should seek independent legal advice from a qualified professional before relying on this document for your own business.