Zenflow Connect ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or use our AI-powered services. By accessing and using our website and services, you agree to the practices described in this Privacy Policy.
Personal Information
When you create an account, sign up for our services, or contact us, we may collect your name, email address, phone number, business name, and billing and payment information.
Usage Data
We may collect information about how you access and interact with our website, including IP address, browser type, device information, pages visited, time spent on each page, and referring URL.
AI Interaction Data
When you or your clients interact with our AI-powered voice bots and chatbots, we may collect conversation transcripts, call recordings, user inputs, appointment booking details, lead information, and behavioural engagement data.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect data on user interactions. You can control cookies through your browser settings.
We do not sell or rent your personal information to third parties. We may share your information with trusted service providers, AI platform providers, in response to legal requirements, or in the event of a business transfer or acquisition.
We take appropriate technical and organisational measures to protect your personal information, including encryption of data in transit, secure storage of conversation logs and call recordings, and access controls for AI system administration. No method of internet transmission is 100% secure.
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
As a company based in Queensland, Australia, your personal information may be transferred to and stored in servers located outside of your country. By using our services, you consent to these transfers.
We reserve the right to update this Privacy Policy from time to time. Changes will be posted on this page. We encourage you to review this policy periodically.
Zenflow Connect
Website: www.zenflowconnect.com
Email: [email protected]
Location: Queensland, Australia
Important Disclaimer: This Privacy Policy is provided for general informational purposes only and does not constitute legal advice. You should seek independent legal advice from a qualified professional before relying on this document for your own business.